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Rates

You will find the page of the Rates in the menu HBook > Rates. Once you have created at least one Accommodation type and one Season, you will be able to define rates.

Standard rates

The “Accommodation rates”, “Price per adult above normal occupancy” and “Price per child above normal occupancy” are the settings to set up your standard rates for each accommodation type and season.

  • Accommodation rate: the rate applied for the number of persons as set in “Normal occupancy” setting.

  • Price per adult/child above normal occupancy: the rate applied to any additional person above normal occupancy.

Below is an example of a rate table for a user who has defined 2 types of accommodation and 3 seasons.

accom-rates.png

If you have set a different number of persons for the normal occupancy and the maximum occupancy, you can add rates for extra people in the “Price per adult above normal occupancy” table and the “Price per child above normal occupancy table”.

people-rates.png

Special rates

A rule is a condition for the “Special rate” to be applied. You can use a same rule to set different rates for the same rule, according to seasons and accommodation types-

If you have created “Special rate” rules, as explained in Advanced Booking rules, you will need to define these rates by selecting the name of the rule in the rate tables.

rules-rates.png

To better understand how you can articulate Seasons, Rules, and Rates, please check the different examples of pricing set-up in the Set-up section of our knowledgebase.


Discounts

Discounts are applied to the total price when the criteria of a search meets the criteria of a discount rule set in Booking rules > Advanced booking rules. If you have created Discount rules, you will need to define the amount and type of discount by creating a new discount.

Here are some “Discount” conditions we created in HBook > Rules > Advanced booking rules:

rules-example7.png

And now we set the discounts amounts in HBook > Rates > Discounts:

discount-rates.png

Coupons

You can create coupon codes that you give to your customers so they can get a discount when they enter the coupon code at the time of the booking.

  • You can create coupon code without linking them to any advanced booking rule. In that case, there are no conditions for the discount to be applied, as long as the customer enter the coupon code.

  • You can create an advanced booking rule for a “Coupon” in order to set conditions for the coupon to be valid. In this case, the discount will be applied only if the customer enters the coupon code and the stay match the criteria set for the coupon to be valid.

coupons-set.png

Advanced booking rule “Coupon”

  1. Enter the coupon code

  2. Select for which accommodation types the coupon is for

  3. If you have some conditions for the coupon code to be valid, you will have created an Advanced booking rule and you will select it here

  4. Here you will see a counter for the number of times the coupon has been used

  5. You can set a maximum number of use

  6. You can set a date limit for the coupon to be valid. The coupon needs to be used before this date for the coupon to be still valid

  7. Set the amount and the type. If you wish to give a 10% off, you will indicate “10” as amount and type will be “Percent”. If you wish to give a US$20 off, you will set “20” as amount, and “Fixed” as type.

You can use a same coupon name for different accommodation types and/or different seasons with different discount amount/types.

coupons.png

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