# How can I ask a customer to add or update a Stripe payment method?

You can ask a customer to add or update a Stripe payment method, which is saved for later charges/refunds. This can be useful, for example, if your customer has changed bank cards, or if their card has expired or is no longer valid.

> [!INFO]
> You will need to enable payment links in order to ask a customer to add or update a Stripe payment method. To do so, you can check [this article](../payments/can-i-send-a-payment-link-to-my-client.md) from our knowledge base.

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## Customizing the payment page

You can customize the page as you want, as long as you have added the required [shortcode \[hb\_payment\_link\_form\] or bloc “Payment link form”](https://maestrel.atlassian.net/wiki/spaces/HD/pages/89980929/Payment+link+form). You can customize the text displayed on the page in **HBook > Text/Translations > Payment link form,** such as “Explanation text before add or update payment method form”, “Text before “Submit” button” or “Thanks message for adding or updating payment method”.

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## Sending the payment link

To send the payment link to your customers, in order for them to add or update a payment method, you can:

- **Send it manually**: in the **Reservation** page, on the Emails column, by clicking on the “[Add payment link](https://maestrel.atlassian.net/wiki/spaces/HD/pages/61112321/Reservation+list#send-an-email)” text when sending an email. You will select “No payments (store payment method only)” from the options.
- **Send it in email templates**: in **HBook > Emails,** you can include payment link variables in the message of your email templates.
- **Send it in documents**: in **HBook > Documents**, you can include payment link variables in the template of your document.