# Can I redirect the client to a custom "Thank you" page?

You can redirect a customer to a “Thank you” page:

- at the end of the **Reservation** process. This is when the customer does the reservation/reservation request on your website.
- at the end of the payment by link process. This is when your customer followed a **Payment link**, either to update/add his payment method or to make an online payment.

> [!INFO]
> Payment links functionality is currently not available for all our payment gateways. Check this article for an updated list of payment gateways that support the payment link feature: [For which payment gateways is the payment link feature currently available?](../../browse-our-knowledgebase-by-topic/features/for-which-payment-gateways-is-the-payment-link-feature-currently-available.md)

<a id="why-should-i-use-a-thank-you-page"></a>

### Why should I use a “Thank you” page?

Having a “Thank you” page is optional. You may wish to use a different page for the last step of the reservation process or after a payment form submission has been successful:

- to provide additional information that you wish to display only once the reservation is done
- to display a message to a customer who updated his saved payment method
- to display specific information after a payment has been made. For example, to explain how the remaining payment will take place, information about your refund policy, etc.
- to do some tracking as some tools works by page URL flow

<a id="which-shortcode-do-i-need-to-have-on-the-thank-you-page"></a>

### Which shortcode do I need to have on the “Thank you” page?

You need to include a [\[hb\_summary\] shortcode or block](https://maestrel.atlassian.net/wiki/spaces/HD/pages/36765701/Reservation+summary).

**How do I change the “Thanks” message that are displayed?**

HBook will display different “Thanks message” depending on the situation. Here are the different “Thanks message” that can be configured:

- when a reservation is finalized without any online payment
- when a reservation is finalized with a payment (deposit or full amount)
- when a payment method is added/updated, following a payment link
- when a payment is done, following a payment link

You can modify these messages in **HBook > Text/Translations**, in the following sections:

- in the section “Summary” for thanks messages displayed above and below the Summary, on the reservation confirmation screen.
- in the section “Payment link form” for payment actions done following a payment link.

<a id="can-i-create-different-thank-you-pages"></a>

### Can I create different “Thank you” pages?

- For the “Reservation confirmation” thank you page: you can create as many “Thank you” page as you wish, as you indicate in the [\[hb\_booking\_form\] shortcode/bloc](https://maestrel.atlassian.net/wiki/spaces/HD/pages/33456158/Booking+form) itself where the customer should be redirected to the “Thank you” page.
- For the “Payment link” thank you page, you can only have one, as you can only have one “Payment page” for payment links. You define your payment page in **HBook > Payment** **\> Payment link settings**, and you need to add in that page a [Shortcode / Bloc \[hb\_payment\_link\]](https://maestrel.atlassian.net/wiki/spaces/HD/pages/89980929/Payment+link+form). It is when adding this shortcode/bloc to your “Payment page” that you specify the page to be used as “Thank you” page.